Who We Are

At CNYHHN, NCHHN and Children’sHHN, we help Medicaid recipients with two or more chronic conditions or serious mental illness get access to the Care Management Services they need.

  • Our dedicated staff strives to provide each individual with resources that:
  • Ensure access to appropriate care
  • Improve health outcomes
  • Increase quality scores
  • Minimize missed doctor appointments
  • Reduce preventable hospitalizations and ER visits

We do this by assigning approved individuals to a local Care Management agency, which will conduct outreach and attempt to engage the person in receiving Care Management Services.

Our goal is to help coordinate the medical needs of our recipients. Assistance can range from appointment reminders, housing and legal assistance to help transitioning after incarceration and involvement in social or community activities. Working with their Care Managers, they develop a Care Plan that is shared with their physicians, counselors or other service providers to make sure everyone is working toward and meeting their goals.

All of our services are free and voluntary. We offer services to eligible individuals in the following counties in New York State:

Central New York Health Home Network
Cayuga County
Herkimer County
Madison County
Oneida County

North Country Health Home Network
Jefferson County
Lewis County
St. Lawrence County

Children’s Health Home of the Capital District
Albany County
Rensselaer County
Schenectady County


  • 2012 – CNYHHN is approved as a Phase III New York State Medicaid Health Home for seven counties in Central and Northern New York.
  • July 2013 – CNYHHN begins actively providing Health Home Care Management Services for people 18 and older.
  • Summer 2014 – CNYHNN partners with all the Delivery System Reform Incentive Program (DSRIP) PPSs across the seven counties.
  • July 2014 – CNYHHN files a letter of intent to provide Care Coordination for children and adolescents.
  • November 2014 – CNYHHN begins as North Country Health Home Network in Jefferson, Lewis and St. Lawrence counties.
  • March 2017 – CNYHHN is awarded the designation to serve children in Albany, Rensselaer and Schenectady counties, forming the Children’s Health Home of the Capital District.