To ensure that we are always operating at the highest possible level, our Health Home has a code of employee and volunteer conduct and compliance guidelines. In addition, a reporting system is in place to address any concerns. The Health Home is also subject to all local, state and federal regulations.
We want to know if you have a concern regarding:
- Conduct of an employee
- Billing practices
- Regulatory/law related concerns
- Possible fraud
- Improper procedures
- Breach in confidentiality of personal health information
- Possible criminal acts
- Ethical concerns or actions of staff, volunteers or contractors
The Corporate Compliance Officer is responsible for investigating these complaints. All suspected violations will be thoroughly investigated based on information received. To file a report, please call our toll free number (855) 784-1262.